“The team I lead has been building our capacity to coalesce around the mantra of “lead change together,” using the methodology shared by Greg in The Next Normal. In support of clear and refined outcomes, legions of 21st-century leaders are defining team roadmaps, devising action plans, and convening coaching conversations on how to unlock speed and impact, all rooted in one foundational belief: with proper preparation and execution, we can better unlock the creative talent of those we lead.”

—CHRIS KAY, EVP, Consumer and Business Banking, Marketing at M&T Bank